Job Description

Director Of Property ManagementLocation: Hybrid in Seattle, WACompensation: $130,000 - $140,000 AnnuallyBenefits: Medical HMO, dental and vision insurance is free for employee only coverageCompany Summary:Everyone has the right to a quality, affordable home. At Community Roots Housing, this truth drives our work. By embracing community-led development and engaging in deep-rooted partnerships, we're fostering vibrant, equitable communities where everyone has access to safe, affordable and welcoming homes. Today, nearly 40 apartment buildings – over 1,500 residents -- we continue our commitment to build community with and for people. We are a top performing, high-capacity not-for-profit corporation with an innovative portfolio throughout the Seattle area. Our buildings have won numerous awards from HUD, Urban Land Institute, Affordable Housing Finance Magazine, Future wise and other community development awards.Job Summary:The Director of Property Management will collaborate with and report to the Vice President of Property Operations to provide oversight and guidance to for the Property Management Department and all CRH properties.Duties and Responsibilities:Financial Management, Accounting, and Reporting:Monitors monthly financial reports to ensure operational budgets are within the budgeted limits for the building portfolioOversees the initial draft of the annual building budgetsSupports staff in enforcement of Community Roots Housing rent collection policies and proceduresEnsures monthly batch reports are turned in and processedTrack and report to Vice President of Property Operations on vacancies, delinquencies, certifications due, financials, resident concerns, and other key metrics using property management software and other toolsLead and train staff on property management software and other management toolsLeadership:Identifies opportunities for cross department collaboration and effectively builds relationships to facilitate cross functional teamsEncourages a collaborative and accountable leadership approach with Regional Managers for department oversight and portfolio managementCollaborates with Director of Compliance and Director of Resident Services to build policies and procedures that focus on tenant housing stability and eviction preventionCollaborates with Director of Facilities to build policies and procedures for unit turns, service requests and building inspectionsSupervisory:Supervise Regional Manager groupHires, trains, mentors, evaluates and disciplines assigned staffSupports managers in hiring and supporting staff teams at propertiesMeets regularly with direct reports, supports professional development and ongoing workEnsures new managers receive comprehensive training within first 6 monthsCovers for absences for Regional ManagersRepairs and Maintenance:Collaborates with the Director of Facilities and Regional Managers to address capital needs, preventative maintenance, procurement processes and warranty workWorks with managers and staff to minimize operating expenses related to maintenanceEnsures unit turns are completed within the established timelines to fill vacancies on deadlineOversees annual inspections for CRH and external funding sourcesTenant Relations and Management:Ensures staff maintain high standards of customer service, address tenant complaints, while ensuring that tenants' rights are maintainedOversees accurate and up to date tenant record keeping in tenant databaseCompliance:Ensures that property management practices comply with Fair Housing and Landlord tenant lawIn collaboration with the Director of Compliance, oversees the timely submission of annual reports and responses, certifications and other compliance requirementsOther:Lead and manage special projects as assigned by the Vice President of Property OperationsOther duties as assigned to manage the building portfolioRequirements:Minimum Qualifications:Excellent leadership, communication, management, and organizational skillsExperience with HUD contract and Housing Assistance Payment RenewalsMinimum seven years' experience in affordable housing property management, auditing or other related area, which must include a working knowledge/experience with IRS Section 42 and HUD complianceKnowledge of landlord tenant law and fair housingMinimum of 5 years supervisory experience, multiple staff within property managementStandard Business English, ability to speak, read and writeIntermediate Computer Skills; Microsoft Office, Outlook and InternetExperience using Property Management software such as RealPageExperience working with a diverse populations, cultures and communication stylesAbility to follow instructions accurately and to problem solve effectivelyProven ability to work with little or no direct supervision on a daily basisAbility to organize time efficiently, prioritize tasks and perform tasks in a self-directed mannerAbility to cope with deadline pressures and customer service needsPreferred Qualifications:HUD Certified Occupancy Specialist (COS), Tax Credit CP3 or related compliance certificationCommercial property managementResidential leasing experienceExperience working with seniors and/or disabledSupervisory Responsibility: Supervise five Portfolio Managers over 39 sitesPhysical Demands: Work site may have stairs and no elevator. Employees are expected to perform their work in such a manner as to eliminate or reduce any potential hazards to an acceptable level. Employees are also expected to report actual or potential hazards to management and the Safety Committee.Community Roots Housing is an Equal Opportunity Employer. Candidates of color, LGBTQ candidates, women, candidates with disabilities and candidates of all religions and national origins are strongly encouraged to apply. Community Roots Housing is a "Ban the Box" employer. However, per Federal Department of Housing and Urban Development requirements, any candidate selected for this position must undergo a criminal history background check prior to employment.

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