Contact Center Agent The Contact Center Agent provides assistance and guidance for members in a variety of areas through the remote branch experience. The Contact Center Agent primarily handles inbound calls, and may conduct transactions, answer routine account questions, and resolve issues to ensure excellent service for members who utilize telephone, secure messaging, or chat banking options at Alabama ONE. Utilize phone system, text, chat, and secure messaging systems to assist members with a wide variety of banking needs. Provides guidance and information to members regarding products and services. Participates in ongoing learning and development to maintain knowledge base of AOCU policies, procedures, and processes. Other duties as assigned. High School Diploma or GED and previous customer service or call center experience are required. The ideal candidate will be passionate about providing exceptional, professional customer service. Must be able to communicate effectively verbally and in writing. High technical proficiency, and the ability to operate various computer systems. Experience working in a financial institution is strongly preferred. This position location will vary: Birmingham Tuscaloosa Montgomery Linden Southside McIntosh Alabama One Credit Union
...mission to revolutionize the way enterprises unlock value from their customersleveragingits Order-to-Cash Intelligence platform and its... ...and stakeholder management skills. Benefits Full remote - Work from home Health & wellness medical coverage, life...
...Time & Part-Time) Location: Near Lexington, KY (Traveler & Relocation Options Available) Setting: State-of-the-Art Compounding Pharmacy... ...a collaborative team. ? Requirements & Qualifications Experience Level: None required! We are fully open to onboarding...
## Associate, Model Development (Hybrid Position)Applylocations: Dallastime type: Full timeposted on: Posted Todayjob requisition id:... ...financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart...
...fuel, Mudflap has quickly grown into a profitable fintech platform that processes billions in annual payment volume.As a Senior Fraud Analyst, you will help shape Mudflaps fraud strategy as we scale our payments platform and expand into new products and payment rails....
...month and a very large percent of those individuals receive direct clinical care, which includes lives saved by Narcan. We offer... .... How you make a difference The Licensed Practical Nurse (LPN) plays a vital role in patient care by contributing to the nursing...